At Avelts, we take great pride in the quality of our work and are committed to providing exceptional web design services to our clients. We strive to ensure that each project meets or exceeds the expectations of our clients.
Due to the nature of our services, we do not offer refunds for any of our web design services. We believe that the time and effort put into each project warrants the full payment for our services.
We understand that unforeseen circumstances may arise during a project, and we will make every effort to resolve any issues that may arise. In the unlikely event that you are not satisfied with the outcome of a project, we will work with you to make reasonable revisions to ensure that the final product meets your expectations.
We stand behind our work and take full responsibility for any errors or issues that may arise due to our fault. If we make a mistake, we will correct it at no additional cost to you.
Please note that our refund policy applies to all of our web and graphic design services, including but not limited to website design, website development, and website maintenance.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We will be happy to address any questions or concerns you may have.
We understand that circumstances can change, and sometimes it is necessary to cancel a project. We have created a cancellation policy to ensure that our clients have a clear understanding of their options in the event that they need to cancel a project.
For clients who are subscribed on a monthly basis, projects can be canceled before the start of the next billing cycle. We require notice of cancellation in writing, which can be sent to our team by email or through our project management system.
If a client cancels a project before the next billing cycle, no further charges will be applied. However, any work that has been completed up to the point of cancellation will be billed at the agreed-upon rate.
For clients who have subscribed to long-term contracts or have made upfront payments, we require a written notice of cancellation at least 30 days before the intended cancellation date. In such cases, any payments made for future months will be refunded pro-rata.
We reserve the right to cancel a project at any time if we deem it necessary. In such cases, we will provide a prorated refund for any services not rendered.
Please note that the cancellation policy applies to all of our web and graphic design services, including website design, website development, and website maintenance.
Legal
Scroll